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THE THEORY OF THE INFORMATION AGE
The Information Age is a true new age based upon the interconnection of computers via telecommunications, with these information systems operating on both a real-time and as-needed basis.
Furthermore, the primary factors driving this new age forward are convenience and user-friendliness, which, in turn, will create user dependence.
User dependence is what will ensure the full implementation of the technological platform that will become the foundation for a new economy, and dependence upon information systems is what will eventually distinguish the Information Age from the Industrial Age in the same manner that reliance upon mass production manufacturing techniques distinguished the Industrial Age from Agrarian Society.
James R. Messenger - December 12, 1982
American Telephone & Telegraph Company